Are you in need of shelter? For all requests related to homelessness including shelters serving individuals, homeless prevention funding and rapid rehousing assistance, please call our coordinated entry line at 1-800-HOMELESS (1.800.466.3537) from a 508 or 774 area code for assistance.  If you are a family in need of shelter, please contact the MA Department of Housing & Community Development (DHCD)’s “telephonic intake line” at 1.866.584.0653.  If you are interested in reviewing the Operating Standards for the Coordinated Entry System, you can access a copy here!